Last updated: 10 November 2026 · FAKT Impex Inc. (Registration No. LL18894), Labuan, Malaysia
1. Controller and scope
Qurban Africa is a service operated by FAKT Impex Inc. (Registration No. LL18894), Labuan, Malaysia. This policy applies to our website, customer accounts, Qurbani and other religious giving orders, MYTQA, enquiries, communications, and service records. Contact us at info@qurbanafrica.com.
2. Information collected
We may collect donor and nominee names; email, phone or WhatsApp, country, address when required; selected services, intention notes and donor preferences; payment references, order amounts and transaction status; invoices, receipts, certificates, uploaded proof; account credentials stored securely; email and support correspondence; IP, browser, device, session and security logs; and permitted advertising or website analytics data.
For Aqiqah and nominated sacrifices, a child or other person’s name may be entered by the donor. Please provide only information necessary for the chosen service.
3. Why information is used
To accept and verify orders, take authorized payments, arrange sacrifices and distribution, issue invoices and certificates, deliver requested proof, maintain accounts and MYTQA plan records, respond to support requests, prevent fraud, comply with accounting and legal requirements, secure the website and improve services.
Promotional email or WhatsApp communications are sent where permitted by applicable law and your preferences. Service messages about a paid order may be necessary even when you decline marketing.
4. Legal grounds
Depending on the applicable privacy law, processing is based on service performance, legitimate interests such as fraud prevention and secure operations, compliance with legal obligations, and consent for optional activities when required.
5. Who receives information
We may share only the information needed with approved operational partners and field coordinators across Africa, livestock providers and distribution teams, website hosting, email and messaging providers, customer support, accountants, professional advisers, relevant regulators and payment processors. Nominee names may be shared with the team arranging a sacrifice.
We use Stripe for card checkout where enabled. Any other method is available only when actually shown at checkout; the gateway or bank processes its own payment information under its privacy policy. Qurban Africa does not intentionally store complete card numbers or security codes.
6. Cross-border transfers
As an internationally operated service, information may be processed in Malaysia, countries across Africa and other countries where approved hosting or payment providers operate. We apply proportionate contractual, access-control and other safeguards required by applicable law.
7. Cookies, analytics and advertising
Essential cookies and session storage support secure login, checkout, fraud prevention and basic preferences. Where enabled and lawful, analytics and advertising measurement may collect referrals, campaign source and click identifiers, and may be subject to a consent choice. Our advertising and customer-journey systems should respect the options actually offered by the website.
Please review the cookie banner or privacy controls presented on the live website. A browser may also allow some cookies to be restricted; blocking essential cookies can affect secure checkout.
8. Certificates, photos and video
Order-related certificates, invoices, animal photos and service documentation may be available in your account and sent by email or WhatsApp when appropriate and consented to. Do not publicly post materials exposing another person’s identity without a lawful basis or permission. Media from distribution may show beneficiaries and should be handled respectfully.
9. Retention
We retain information only as long as needed for fulfilment, customer access, accounting, tax, anti-fraud, disputes, audit, legal obligations and secure business records. Retention differs by record type and jurisdiction. Requests for erasure will be assessed against mandatory retention duties.
10. Your choices and rights
Subject to applicable laws, you may ask to access or correct your information, withdraw optional marketing consent, request deletion or restriction, and exercise other available data rights. Send requests to info@qurbanafrica.com. We may need to verify your identity before responding.
11. Children and third-party names
Our customer services are intended for adult account holders. A donor may provide a child’s or family member’s name where required for Aqiqah, nominated sacrifice or a certificate. Please do not provide unrelated sensitive details.
12. Security and breaches
We use reasonable access controls, encrypted connections where supported, session protection, administrative controls and ongoing system maintenance. No website can guarantee absolute security. If you suspect unauthorized access, contact us promptly.
13. External services and links
Links to third-party websites, video platforms or affiliate products are governed by their respective policies. We are not responsible for how an independent third party handles personal information after you leave our website.
14. Changes and contact
We may update this policy to reflect actual services or law. The effective date appears above. Contact: info@qurbanafrica.com. Registered operator: FAKT Impex Inc. (Registration No. LL18894), Labuan, Malaysia.