MYTQA is a planning/payment-support feature connected to Qurban Africa. It helps customers plan and pay toward eligible Qurban-related packages according to the options enabled on the website.
No. MYTQA is not a bank, e-wallet, investment, savings account, trust account or profit product. No interest, return or dividend is promised.
You select an available package or plan, make payments according to the shown schedule or method, and track progress in your dashboard. A plan is complete only when all required payments are received and verified.
Online payments are counted when the gateway confirms success. Manual bank transfer is counted only after our team verifies the receipt/payment proof.
If payment is late or incomplete, your plan or service readiness may be delayed. Contact support if you need help updating your plan.
MYTQA helps with planning and payment. Actual service execution depends on completed payment, selected service, livestock availability, Eid or service timing, and Qurban Africa operational confirmation.
Package changes may be possible before allocation or completion, depending on availability and payment status. Contact support as early as possible.
Refunds depend on payment status, plan progress, provider fees and whether funds have already been allocated or used for service fulfilment. Approved refunds may exclude third-party fees.
Where enabled and applicable, proof, certificate and invoice are provided after payment/service completion according to the related Qurban Africa workflow. Field logistics can affect timing.
Yes, you may plan for yourself or on behalf of another person, but you must enter the correct nominated/certificate name and contact details.
Contact us immediately. We will try to correct it before allocation or completion, but late changes cannot be guaranteed.
No. MYTQA is an operational planning/payment feature. Please consult a qualified scholar for personal rulings about obligation, timing, intention or eligibility.
Use the official WhatsApp or email support shown on the website. Include your plan/order number so we can assist faster.
Still need help? Contact us on the official WhatsApp support channel.
